Dear buyer, Thank you for shopping in our Bates Music store, before buying, we would give you
1. After we sent out the package and make sure you do not get your packages, we will give you all the refund.
Even if the delivery timeout, we can still refund with your paypal account, so you can shop here without worrying about losing money.
2. If the product you got have any problems , please write us an email or leave us a message before you give a dispute or a negative feedback, so we can deal with it as soon as possible and more effective.
Please be assured to shopping in our Bates Music store and enjoy!!!
TCM Protect for All Stringed Instruments TCM String Angel oil
Clean and Lubricate
Play and Faster
Ally stick overdirect strings before and after playing
Wipe excess lubricant away with soft cloth
Store in this Container
Do not peel back protective paper wrapping.
1 x TCM String Protect Oil
If you are not satisfied with the product and service, please contact us before you leave feedback and DSRS. We will resend or refund or offer other solution to make you 100% satisfaction
We do not want to get any Bidders Negative Feedback or 1,2,3 or 4 stars DSRs at any time. As you know, the positive feedback and 5 of DSRs are our life to survive! We must do our best offer 5 star service for you at anytime! Hope you can meet with our requirement! Thanks for your understanding
Do not worry about your items at any time! 100% satisfaction!
1) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers’ responsibility
2) Please check with your countries customs office to determine what these additional costs will be prior to bidding/buying.
3) Before sign for the parcel, please check the make sure the phone is in it, if not, please refuse to sign for it. It ever happened that somebody stole the phone from the parcel!! You are regarded as received right products as long as you signed for the parcel!
Payment must be received 7 days after auction ended. Please do not bid if you are not intending to buy.
Buyer responses for (in case) all tax or VAT under any circumstance. We will do our best to minimum the risk. However, the final decision is your country’s customs. Please check with local customs before you buy to avoid any unexpected case
1) If this item defective upon receipt, customer has up to 7 days from date of receipt for exchange of a new one
2) All return items must be in original box and not be used. Our customer service personal will inspect the returned item before refund or exchange
3) You will be responsible for the return postage
4) We do not accept any return of physical damaged item.
5) After 7 days, we can only make replacement or repair and customers need to be responsible for the return postage
6) Please contact us before return, a return form and the return address will be given after your return request has been issued.
Please know that all purchases must be returned within 7 days of purchase. Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange